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Total Chi Terms of Service

1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use Licence

a.           Permission is granted to temporarily download one copy of the materials (information or software) on Total Chi's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:                                                  i.                  modify or copy the materials;                                              

ii.                  use the materials for any commercial purpose, or for any public display (commercial or non-commercial);                                          

iii.                  attempt to decompile or reverse engineer any software contained on Total Chi's website;                                          

iv.                  remove any copyright or other proprietary notations from the materials; or                                            

v.                  transfer the materials to another person or "mirror" the materials on any other server.

b.          This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Total Chi at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a.           The materials on Total Chi's website are provided on an 'as is' basis. Total Chi makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

b.          Further, Total Chi does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Total Chi or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Total Chi's website, even if Total Chi or a Total Chi authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Total Chi's website could include technical, typographical, or photographic errors. Total Chi does not warrant that any of the materials on its website are accurate, complete or current. Total Chi may make changes to the materials contained on its website at any time without notice. However Total Chi does not make any commitment to update the materials.

6. Links

Total Chi has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Total Chi of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Total Chi may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of London and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.Generated by  


If you access and use this Web site (the "Site"), you accept and agree to be bound by and comply with these terms (the "Terms"). If you do not accept the Terms, do not use the Site.  



All products and services of Freshii Ltd and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use. The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.The information, material and content provided in the pages of the Site (the "Information") may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.



Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration. No endorsement or approval of any third parties expressed or implied by any Information.



Links from or to web sites outside the Site are meant for convenience only. Freshii Ltd does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Freshii Ltd will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Freshii Ltd is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.



All Credit Cards will be processed in Great British Pound at the time of payment. Freshii Ltd is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.



Individual Classes - We operate a strict 12 hour Cancellation Policy. Any bookings cancelled by email, or online within the 12 hours will result in a loss of credit. Any bookings cancelled outside of the 12 hours will have the credit automatically returned - cancellations made online or via the Mindbody app outside of the 12 hours will also have the credit returned automatically. If you have not already paid for the session, your account/card will be charged for the full amount of the session. If no card/account information is present, no further sessions will be conducted until the outstanding payment is received. Additionally, reserved time slots may be lost if payment is not made in a timely manner.



Extensions are not offered on any packs and the validity periods are fixed. Should there be any extraordinary reason as to why you would need an extension please email us.



Special offers and discounts can be modified, cancelled or retracted at anytime. Special offers and discounts are not guaranteed and cannot be purchased alongside any other offers or discounts.



All purchases are non-exchangeable or refundable. Memberships cannot be shared or exchanged (Children under the age of 16 are exempt from this rule). Should a grave error in purchasing be made please contact the studio immediately so that the transaction may voided prior before it is settled. Settled transactions will be subject to an additional variable fee. Under 16's are not allowed to join adult classes and must provide written consent from their parental / legal guardian before attending kids classes.



May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged. Products, which are defective or damaged upon arrival, may be returned immediately for exchange. Some products may need to be shipped directly to the manufacturer. This will be stated on the product package or instruction insert. Should you be unsure if this is the case, please contact us using the information at the bottom of this page.Customers are responsible for all shipping charges on exchanges or refunds. Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange for another product.




We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil you specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.



We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.